Learn more on MX FUEL™
If your tool is faulty or broken, follow the below steps:
| Product type | Warranty period |
|---|---|
| Cordless lithium-ion power tools, excluding batteries and chargers | 5 (five) years |
| Vacuums |
5 (five) years or 3 (three) years, refer to packaging for warranty period |
| Corded Power Tools, Cordless Outdoor Power Garden Equipment, Switch Tank™ Backpack, Heat Gun, Air Compressor, Inflator, 1" High Torque Impact Wrench, 1/2" Extended Anvil High Torque Impact Wrench, Framing Nail Gun, M12™ Laser Levels and Laser Tripod | 3 (three) years |
| Lithium-ion batteries, chargers, Press Jaws and Red Lithium Laser Levels | 2 (two) years |
| Cordless lithium-ion powered clothing, Switch Tank™ replacement tanks, excluding batteries and chargers | 1 (one) year |
| Alkaline Test and Measurement Products excluding batteries | 1 (one) year |
| Power Tool Accessories including; Cutting Blades, Carbide Teeth Hole Saws, Concrete Drilling, Fastening and Specialty | 3 (three) months or as marked on packaging |
| Consumables and Attachments including; Chucks, Collets, Brushes, O-rings, Bearings, Seals, Grinder Flanges, Fixtec System and Dust Bags. | 3 (three) months |
| Hole Dozer™ Bi-Metal Hole Saws with RIP GUARD™ | Limited* Lifetime Warranty Against Tooth Breakage |
| Hand Tools, Personal Lighting, Storage, Laser Level Accessories and Shockwave™ Impact Duty Sockets | Limited* Lifetime Warranty or as marked on packaging |
| Radios and Bluetooth® Speakers | 1 (one) year |
| MX FUEL™ Equipment | 2 (two) years |
| MX FUEL™ Batteries and Chargers | 2 (two) years |
*Lifetime Warranty is limited to faulty workmanship and materials.
Read our FAQs to learn more
Please take your tool and proof of purchase to the retailer you purchased it from. They can perform some basic troubleshooting and advise you of the next steps.
No. Please take your tool and proof of purchase to the retailer you purchased it from. They will assess the fault and advise you of the next steps.
If you are experiencing an issue with your Milwaukee Tool, please return it to the retailer you purchased it from with your proof of purchase. If the tool fault identified is within the Milwaukee Warranty Guidelines, a warranty claim can be initiated.
Please refer to the warranty table above.
The time it will take to repair your tool depends on the freight time to our Milwaukee Service Centre and the required work. We will endeavour to get the tool back to you as quickly as possible and keep you updated throughout the repair process.
Once you have submitted your claim, we will update you via text message or email. If a spare part is delayed or it takes longer to repair your tool than usual, we will let you know via text message.
If you cannot locate proof of purchase and have purchased by card, please take your card statement to the retailer you bought your tool from to re-print a copy.
We prefer that you don't send the accessories with your tool, as we cannot guarantee their return. However, if you're unsure what caused the fault, include all accessories used when the tool failed (e.g., plug-in leads, blades, sanding pads). This will enable our technicians to perform a thorough diagnostic and ensure your tool is returned in full working condition.
We cannot provide loan tools, but we aim to return your tool within 5 business days (pending availability of spare parts).
You can order most Milwaukee spare parts from your local Milwaukee Tool authorised retailer. Any repairs conducted by a third party may void your tool’s warranty.
The warranty on batteries and chargers is 12 months, but it can be extended to 3 years if you register the product online through your account.
Please refer to the warranty table above for more information.
You can locate your nearest Milwaukee retailer by using the Store Locator on our website.