Milwaukee Redemptions

Once the purchase is complete and you have proof of purchase of the redeemable item, please select the purchased product from the options above and proceed with your submission online – please note that Proof of Purchase is required to complete the online form.

Delivery time is generally 10-12 weeks.

Proof of Purchase is a receipt or invoice issued to you at the time of purchase that clearly shows:

• Place of purchase
• Date of purchase
• Tax invoice number
• Eligible Milwaukee product purchased, including model number

All submissions must be made via your Milwaukee Account.

Yes, once you have a Milwaukee Account you can assist a friend or relative in submitting their redemption via your account.

No, all deliveries must be made to a physical address.

Once your submission has been successfully verified you will be provided with tracking information via email. You will then also be able to access the tracking information via your Milwaukee Account. To do this please:

• Log in to your Milwaukee Account HERE
• Click on the ‘Redemptions Tracking’ tab
• Scroll down to the bottom of the page and click on the ‘View my Redemptions’ option

Here, you will be able to see all active and completed redemptions in your account.

Yes. If you have made multiple purchases with a redemption or bonus offer attached, you may submit multiple redemption requests for one bonus item for each purchase according to the relevant offer. I.e. If you have purchased three identical products with a bonus offer attached, please lodge a submission for each item purchased using the same receipt.

Redemption or Bonus Item submissions made after the promotional period end date cannot be processed.

First, please check your Milwaukee Account to ensure your submission was made successfully. To do this please:

• Log in to your Milwaukee Account HERE
• Click on the ‘Redemptions Tracking’ tab
• Scroll down to the bottom of the page and click on the ‘View my Redemptions’ option

Here, you will see all active and completed redemptions in your account.

If your submission is not listed, please resubmit before the end of the campaign submission deadline. For assistance, please contact our Milwaukee Customer Service Team on 1300 645 928 between 8 am and 5 pm Monday to Friday AEST or customerservice@milwaukeetools.com.au.

Some of the most common reasons for unsuccessful Redemption or Bonus Item submissions include:

• The product purchased does not qualify for a bonus product in any given campaign
• The product was purchased outside the campaign period
• The receipt provided is unreadable or missing essential information
• The redemption has already been claimed

We are always pleased to assist, contact our Milwaukee Customer Service Team on 1300 645 928 between 8 am and 5 pm Monday to Friday AEST or customerservice@milwaukeetools.com.au.

The Milwaukee Customer Service Team would be happy to assist you, please call 1300 645 928 between 8 am and 5 pm Monday to Friday AEST or email customerservice@milwaukeetools.com.au.

Please contact our Milwaukee Customer Service Team on 1300 645 928 between 8 am and 5 pm Monday to Friday AEST or customerservice@milwaukeetools.com.au.